![]() If you have any further questions or concerns, please feel free to contact us at any time. Maybe you missed the email? Your insights are vital for our ongoing improvement, and we'll take your feedback to heart as we strive to provide a better experience for all our users. Users can cancel before renewal or send an email to support cancellation. Usually, an email will be sent to the user half a month before renewal. I apologize if the billing and website navigation have caused confusion. Your insights are invaluable in this regard, and your input helps us make meaningful enhancements. We take product quality seriously, and I'd like to learn more about your specific issues so that we can work on improving the software. I understand that your experience with the product itself, as well as the billing process, was frustrating.
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